GE Refrigerator Error Codes

Once the Error Code display is activated, the display will show the error codes, or fault codes, according to the following:

GE Refrigerator Fault Codes and Display

1. The most recent fault code will be displayed first.
2. A fault code value of zero (“0”) will be displayed if there are no fault occurrences present within the system.
3. Use the scroll pads on the right of the screen to see multiple fault codes, 3 can be displayed at a time.
4. To clear the Error Code log, press the Back pad to return to the Service Diagnostics then go to 00 01 then press GO.

Error Codes	Solution
F1	FF1 Thermistor Invalid
F2	Not applicable to any model. Disregard.
F3	FZ Cabinet Thermistor Invalid
F4	FZ Evaporator Thermistor
F5	Deli Pan Thermistor Invalid
F6	FF Evaporator Thermistor Invalid
F7	Not applicable to any model. Disregard.
F8	Ambient Temperature Invalid
F9	Ambient Humidity Invalid
F10	FZ Icemaker Mold Body Thermistor (MB) Invalid
F11	Not applicable to any model. Disregard.
F12	Not applicable to any model. Disregard.
FZ	Evap.Thermistor. OPEN or short. FZ Evaporator Thermistor: This will impact defrost only as follows: 1. All FZ heater defrosts will be 20 minutes. 2. The FZ abnormal defrost flag will also be set.
FF	Evap.Thermistor. OPEN or short. FZ Evaporator Thermistor: This will impact FF defrost only as follows: 1. All FF heater defrost will be 20 minutes. 2. The FF abnormal defrost flag will also be set.
F100	FZ Fan Feedback Missing when fan is running.
F101	FZ Fan Feedback Present when fan is off.
F102	FZ Fan cannot reach target RPM.
F103	Condenser Fan Feedback Missing when fan is running.
F104	Condenser Fan Feedback. Present when fan is off.
F105	Condenser Fan cannot reach target RPM.
F106	FF Fan Feedback Missing when fan is running.
F107	FF Fan Feedback Present when fan is off.
F108	FF Fan cannot reach target RPM.
F109	Ice Box Fan Feedback Missing when fan is running.
F110	Ice Box Fan Feedback Present when fan is off.
F111	Ice Box Fan cannot reach target RPM.
F112	Deli Pan Fan Feedback Missing when fan is running.
F113	Deli Pan Fan Feedback Present when fan is off.
F114	Deli Pan Fan cannot reach target RPM.
F115	Odor Filter Fan Feedback Missing when fan is running.
F116	Odor Filter Fan Feedback Present when fan is off.
F117	Odor Filter Fan cannot reach target RPM.
F200	FZ Defrost Heater on for max time. Any time the FZ Defrost turns off based on time.
F201	FF Defrost Heater on for max time. Any Time the FF Defrost turns off based on time.
F202	5 consecutive FZ abnormal defrosts. 5 consecutive abnormal defrosts.
F203	5 consecutive FF abnormal defrosts. 5 consecutive abnormal defrosts.
F300	Not applicable to any model. Disregard.
F301	&RPSUHVVRURȺIRUKRXUVZLWK the Cooling System turned on. (This is going to be hard to see because on some models, this will trigger a reset) Cooling System was on and the compressor remained off for 3 hours.
F302	Not applicable to any model. Disregard.
F303	FF Temp Exceeded 75°F. Temperature exceeded - This fault will set if the Defrost has not ran for 1 hour and the doors have been closed for 1 hour and the FF Temp is above 50°F
F304	FZ Temp Exceeded 72.5°F. Temperature exceeded - This fault will set if the Defrost has not ran for 1 hour and the doors have been closed for 1 hour and the FZ Temp is above 20°F
F305	Not applicable to any model. Disregard.
F306	Not applicable to any model. Disregard.
F307	Not applicable to any model. Disregard.
F308	3 Way Valve Position Lost
F400	Not applicable to any model. Disregard.
F401	Not applicable to any model. Disregard.
F402	Not applicable to any model. Disregard.
F403	MB SW Failure. MB Failure: Replace MB. MB: Main Board, Cabinet
F404	MB HW Failure. MB Failure: Replace MB. MB: Main Board, Cabinet
F500	Can't reach target hot water temperature. Hot water time limit expires and temperature not reached.
F501	Flow meter missing. No pulses/flow meter signal during dispense.
F502	Flow meter pulsing with no water dispensing. Runs the Diagnostic test 1 minute after a dispense.
F503	Ice/water stops dispensing based on time (7 minute time out). If the dispense stops due to a time out.
F504	Can't fill hot water tank. Hot water fill time expires without tripping the level sensor.
F505	Not applicable to any model. Disregard.
F506	Not applicable to any model. Disregard.
F507	Cold Water paddle switch input missing. Check paddle switch and wiring.
F508	Cold Water paddle switch input present. Check paddle switch and wiring.
F509	Hot Water T&P Switch input missing. Check T&P switch and wiring.
F510	Hot Water T&P Switch input present. Check T&P switch and wiring.
F511	Door Board Icemaker Mold temp invalid
F512	Door Board Ice Box Thermistor invalid
F513	Door Board HotWater1 Thermistor invalid. Thermistor temperatures do not match.
F514	Door Board HotWater2 Thermistor invalid. Thermistor temperatures do not match.
F515	DB Relay driver shorted. Replace door board.
F516	Hot Water Thermistor Fault. Thermistor values more than 10° difference after 30 seconds of heating.
F517	Hot Water AD Voltage Reference Voltage Fault
F518	Hot water low flow rate - Hot water disabled. Slow or no water flow.
F519	Hot Water heating when tank not full
F520	Maximum Fill time out- Hot water disabled. Tank not filled in 120 seconds.
F521	Maximum purge time out - Hot water disabled. Slow or no water flow.
F522	Hot Water Maximum Purge Time Out - Hot water disabled. Slow or no water flow.
F523	Feature Board communication error
F524	Dispense nozzle movement error
F525	Brew Module not detected during brew
F526	High flow during brewing
F527	Low flow during brewing.
F570	Dispenser nozzle motor over current error
F571	Air valves over current error
F572	Air pump over current error
F573	Feature Board hardware fault
F600	Not applicable to any model. Disregard.
F601	FF Icemaker stuck in Harvest Fix Mode. After 10 minutes, if the icemaker is stuck in Harvest Fix Mode.
F602	FF Icemaker enters Harvest Fix Mode 3 out of 10 harvests. Icemaker went into Harvest Fix Mode 3 out of 10 harvests.
F603	FF Icemaker enters fault mode. After entering into Harvest Fault.
F604	FF Icemaker no water supply detected. Icemaker cycling without filling.
F605	FF Icemaker continues to sense bucket full after ice dispense. Feeler arm sensor continues to signal an Ice Bucket Full position even after 24 seconds crushed or 15 seconds cube ice dispense.
F606	FF Icemaker Mold heater not heating. Icemaker mold thermistor does not detect a 3°F temperature rise within 90 seconds.
F650	N/A. If the multi-fill algorithm is active.
F651	FZ Icemaker stuck in Harvest Fix Mode. After 10 minutes, if the software is stuck in Harvest Fix Mode.
F652	FZ Icemaker enters Harvest Fix Mode 3 out of 10 harvests. Icemaker went into Harvest Fix Mode 3 out of 10 harvests.
F653	FZ Icemaker enters Fault Mode. After entering into Harvest Fault.
F654	FZ Icemaker no water supply detected.
F655	FZ Icemaker Mold heater not heating.
F700	Stuck keys On ICID/ACM/ (Dispenser Boards). Stuck Key is present on ICID/ ACM. Only send once per each stuck key.
F701	Stuck keys on Internal Temp Board. Stuck Key is present on Internal Temp.Only send once per each stuck key.
F702	Stuck keys on Deli Pan. Stuck Key is present on Deli Pan. Only send once per each stuck key.
F703	Key inputs on Temp Board and Door Closed. FF Door is closed and a key input is detected.
F704	Key inputs on Deli Pan Board and Door Closed. FF Door is closed and a key input is detected.
F705	Auto fill communication error. AutoFill module not communicating properly.
F706	Auto fill wrong version. The version of the Auto fill module is not compatible with the ACM version.
F707	ACM/Comm communication error. COM module not communicating properly.
F708	COM wrong version. COM version is not compatible with the ACM.
F709	Cold Water Cup Switch input missing and 0x70 message is received from COM (ACM Only) Dispense message is received and 30 seconds later the Cup Switch input is still not present.
F710	Cold Water Cup Switch input present and no dispense message is received from COM (ACM Only) Cup Switch input is present for 30 seconds and no dispense message has been received.
F711	Hot Water Cup Switch input missing and dispense message is received that requires the cup switch (ACM Only) Dispense message is received and 30 seconds later the Cup Switch input is still not present.
F712	Hot Water Cup Switch input present and no dispense message is received (ACM Only) Cup Switch input is present for 30 seconds and no dispense message has been received.
F713	FF Door open for 15 minutes without closing. Usage or door switch.
F714	FF Door open for 60 minutes in the last 24 hours. Usage or door switch.
F715	50 FF Door openings in the last 24 hours. Usage or door switch.
F716	FZ Door open for 15 minutes without closing. Usage or door switch.
F717	FZ Door open for 60 minutes in the last 24 hours. Usage or door switch.
F718	50 FZ Door openings in the last 24 hours. Usage or door switch.
F720	Not applicable to any model. Disregard.
F721	Not applicable to any model. Disregard.
F722	Display board error
F800	Not applicable to any model. Disregard.

ACM: (Appliance Communication Module) Energy Management Accessory.

N/A: Not applicable to any model. Disregard.

GE Refrigerator Cafe Controls

Care and Cleaning

Cleaning outside: The door handles and trim. Clean with a cloth dampened with soapy water. Dry with a soft cloth. Keep the outside clean. Wipe with a clean cloth lightly dampened with mild liquid dish detergent. Dry with a clean, soft cloth. Do not wipe the refrigerator with a soiled dish cloth or wet towel. These may leave a residue that can erode the paint. Do not use scouring pads, powdered cleaners, bleach or cleaners containing bleach because these products can scratch and weaken the paint finish.

The stainless steel doors and door handles (on some models) can be cleaned with a commercially available stainless steel cleaner. Cleaners with oxalic acid such as Bar Keepers Friend Soft CleanserTM will remove rust, tarnish and small blemishes. Use only a liquid cleanser free of grit and rub in the direction of the brush lines with a damp soft sponge. Do not use appliance wax or polish on the stainless steel.

Cleaning inside:  To help prevent odors, leave an open box of baking soda in the refrigerator and freezer compartments. Turn off power at the circuit breaker or fuse box before cleaning. If this is not practical, wring excess moisture out of sponge or cloth when cleaning around switches, lights or controls. Use warm water and baking soda solution – about a tablespoon (15 ml) of baking soda to a quart (1 liter) of water. This both cleans and neutralizes odors. Thoroughly rinse and wipe dry.

Other parts of the refrigerator – including door gaskets, meat and vegetable drawers, ice storage bin and all plastic parts – can be cleaned the same way. After cleaning the door gaskets, apply a thin layer of petroleum jelly to the door gaskets at the hinge side. This helps keep the gaskets from sticking and bending out of shape.

Do not clean glass shelves or covers with warm water when they are cold. Glass shelves and covers may break if exposed to sudden temperature changes or impact such as bumping or dropping. Tempered glass is designed to shatter into many small pieces if it breaks. Do not wash any plastic refrigerator parts in the dishwasher.

GE Refrigerator Troubleshooting

Problem	Possible Cause
Refrigerator Does Not Operate	May be in defrost cycle when compressor does not operate for about 30 minutes. Temperature control in the OFF position. If interior light is not on, refrigerator may not be plugged in at wall outlet. The fuse is blown/circuit breaker is tripped. Replace fuse or reset the breaker.
Motor operates for long periods or cycles on and off frequently	Normal when refrigerator is first plugged in. Wait 24 hours for the refrigerator to completely cool down.
Thumping sound when door is closed	This is a normal operating sound. The mechanism that closes the door makes a slight thumping sound as it passes over its lever point, at approximately 80 degrees. Closing the door slowly will minimize the sound.
Operating sounds	Refrigerator is so quiet, that most of the time you will hear low or no operating noise. The fans change speeds in order to provide optimal cooling and energy savings.
Vibration or rattling (slight vibration is normal.)	Refrigerator may not be properly installed.
Interior light does not work	No power at outlet. Light bulb needs replacing. Master Light switch is in the OFF position.
Door not closing properly	Package holding door open.
Fresh food freezer or compartment too warm	Temperature controls not set cold enough. Warm weather or frequent door openings. Door left open for long time or freezer door left ajar. Package may be holding door open.
Frost or ice crystals on frozen food (frost within package is normal.)	Door left open or package holding door open. Frequent or long door openings. Freezer door left ajar.
Slow ice cube freezing	Door may have been left open or freezer door left ajar. Temperature of freezer compartment too warm.
Ice cubes have odor/ taste	Old cubes need to be discarded. Ice storage bin needs to be emptied and washed.
Automatic icemaker does not work	Icemaker power switch is in the O (off) position. Water supply turned off, restricted or not connected. Call your installer for proper water supply line connection.
Moisture forms on outside of refrigerator	Not unusual during periods of high humidity. Wipe surface dry. Door left open or package holding door open. Controlling humidity and temperature in the kitchen with air conditioning.
Moisture collects inside	In humid weather, air carries moisture into refrigerator when doors are opened. Controlling humidity and temperature in the kitchen with air conditioning.
Refrigerator has odor	Foods with strong odors should be tightly covered. Check for spoiled food. Interior needs cleaning. Keep open box of baking soda in refrigerator; replace every 3 months.
Small or hollow cubes	Water filter clogged. Replace the filter or use the filter bypass plug. Check for a connection to a reverse osmosis water system. If an RO is connected, remove the water filter and install the original bypass plug that came with the unit.
Clicking sound when freezer drawer is opened or closed	This unit is equipped with a hold shut feature, which can be heard when the drawer front is within 2” of the face of the cabinet.
Freezer drawer not closing properly	Package holding drawer open. Drawer hold -shut needs reset, open drawer fully and forcefully close.

GE Refrigerator Manual